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Shipping & FAQ

✨ Shipping & Product Care Information
At Allure & Essence, each product is made with intention, care, and integrity—especially our signature MaRuth Nourishing Body Butter, which is crafted fresh upon each order to ensure the highest quality experience.


For MaRuth Nourishing Body Butter
Your butter is never pre-shelved or mass produced—it’s created fresh just for you after your order is placed. Because of this, please allow 1–3 business days for processing, followed by 5–7 business days for shipping within the U.S. Shipping fees are calculated at checkout based on your selected shipping method.


⚠️ Warm Weather Advisory
Because this nourishing butter is formulated without stabilizing chemicals or preservatives, it is sensitive to heat. During warmer months—especially in temperatures above 80°F—we kindly ask that you:

Keep an eye on your tracking number.

Bring your package indoors as soon as it’s delivered.

Store your product in a cool place.


If your butter softens or melts in transit, simply place it in the refrigerator until it solidifies. The texture may change slightly, but the product will remain just as effective, luxurious, and nourishing.


✨ Allure & Essence Skincare Essentials Shipping
Our Allure & Essence Skincare Essentials are carefully packaged and shipped to ensure they arrive in pristine condition.

Shipping Time: Estimated delivery within 5–7 business days (U.S. only).

Shipping Costs: Calculated at checkout based on your selected shipping method.

Shipping Area: At this time, we ship within the United States only.

 

You will receive an email with tracking information once your order has shipped. Please check your inbox (and spam/junk folder) for updates on your delivery status.

FAQ
 

Q: Do you accept returns or exchanges?
A: Because each product is made-to-order with care, we do not accept returns or exchanges. All sales are final.

 

Q: When will I receive my order?
A: Orders are processed in 1–3 business days and shipped within 5–7 business days (U.S. only). You'll receive a tracking number as soon as your order ships.

 

Q: What happens if my body butter melts during shipping?

A: MaRuth Butter is sensitive to heat. If your butter arrives melted, place it in the refrigerator until it solidifies. It will remain just as effective.
 

Q: Do you ship internationally?
A: At this time, Allure & Essence only ships within the United States.

 

Q: How are your products made?
A: Ma’Ruth Nourishing Body Butter is handcrafted using natural ingredients. We do not use artificial fragrances, parabens, or preservatives.

 

Q: Can I book a consultation online?
A: Yes! Visit our Book Now page to schedule a virtual or in-person consultation through our booking calendar.


Please feel free to reach out to me at contact@allureandessence.com if you have any further questions about your products.

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